1. Session Types Covered

These policies apply to all WELLFITMIND offerings, including:

• In-person group classes
• Virtual/online sessions (live or pre-recorded)
• Private sessions and wellness coaching
• Workshops, courses, or special events

2. Booking Requirements

The requirements for booking services with us are as follows:

• Advance registration is required for all sessions.
• Payment is due at the time of booking unless otherwise arranged.
• Bookings can be made online through our official website or booking platform.
• A confirmation email will be sent upon successful registration

3. Cancellations & Rescheduling

For Group Classes (In-Person or Virtual):

• You may cancel or reschedule your class at least 24 hours in advance for a full credit or refund (if applicable).
• Late cancellations or no-shows may be charged the full class fee and are not eligible for credit.

For Private Sessions:

• Cancellations must be made at least 24 hours in advance.
• Late cancellations (within 24 hours) will be charged 50–100% of the session fee, depending on your package or agreement.

For Group Classes (In-Person or Virtual):

• Cancellations must be made at least 7 days in advance for a full refund.
• No refunds for cancellations made within 7 days unless the spot can be filled.

4. No-Show Policy

Our rules for no-shows are as follows:

• If you do not attend a booked session and fail to cancel within the allowed window, it will be considered a no-show.
  
• No-shows are not eligible for refunds, credits, or transfers.

5. Late Arrivals

Our policies for late arrivals are as follows:

• Please arrive/log in on time. For in-person classes, doors may close 5 minutes after start time.
• For virtual sessions, entry may be restricted after a brief grace period to maintain session flow and safety.
• WELLFITMIND reserves the right to deny late access and count the session as a no-show.

6. Class Minimums & Cancellations by WELLFITMIND

Our policies for class minimums and cancellations are as follows:

• We reserve the right to cancel a class or session if the minimum enrollment is not met or in the event of instructor illness, emergencies, or unforeseen circumstances.
• If WELLFITMIND cancels a session, you will be offered a full refund or credit, or the option to reschedule.

7. Waitlist Policy

Our policies for the waitlist are as follows:

• If a class is full, you may join the waitlist. Should a spot become available, you’ll be notified via email.
• You must confirm your attendance within the time specified in the email to secure the spot.

8. Refunds

Our policies for refunds are as follows:

• All sales are final, unless otherwise stated in the cancellation policy above.
• Refunds are not issued for missed classes, late logins, or dissatisfaction with results.
• Exceptions may be made in cases of documented medical emergencies at the discretion of WELLFITMIND management.

9. Special Notes for Virtual Sessions

Our policies for virtual sessions are as follows:

• Ensure your internet connection, device, and environment are suitable for participation.
• WELLFITMIND is not responsible for technical issues on the participant’s end.
• Links to join virtual sessions will be sent via email in advance of the session.

10. Client Responsibility

By booking a session, you agree to:

• Follow our Liability Waiver and Terms & Conditions
• Communicate openly about health conditions, limitations, or accessibility needs
• Treat WELLFITMIND instructors and participants with kindness and respect

Questions or Help?

For assistance with bookings, cancellations, or special accommodations, contact us at:

• Email: hello@wellfitmind.life
• Our Contact Us page